OVERVIEW
This course is designed to provide participants with practical, hands-on experience using OpenAI’s tools, focusing on how AI can be integrated and utilised within business environments.
The course aims to establish proficiency in managing cross-platform tools, offering learners direct interaction with AI technologies. Participants will be required to create and use a free ChatGPT license for the duration of the course. We use hands-on, real-world examples to help you understand what is possible with this new and highly productive way to work
- Gain a foundational understanding of AI and its applications in business.
- Learn the capabilities and functionalities of ChatGPT to enhance productivity.
- Master the art of crafting effective text prompts for optimized AI responses.
- Acquire practical guidance on integrating ChatGPT into real-world business processes.
- Develop the ability to apply AI solutions to solve business challenges creatively.
- Understand how to use AI to drive innovation and improve operational efficiency.
- Experience hands-on learning with AI tools, building confidence in their use.
- Leave with the competence to apply AI effectively in diverse business contexts.
Typically spans 2 Days (9am to 5pm).
Nonetheless, we can customize both the program’s duration and schedule to cater to unique client requirements (e.g., compact 1-day workshops or extended sessions beyond 2 days).
- Executives
- Managers
- Supervisors
- Team Leaders
- Professionals interested in AI literacy and smart workplace adaptation
PROGRAM OUTLINE
- Icebreaker & Trainer Introduction
- Program Objectives
- Overview of AI and ChatGPT
- History and evolution of ChatGPT
- Key features and capabilities of ChatGPT
- Common use cases across various industries
- Real-world examples of ChatGPT in business settings
- How to access ChatGPT
- Account setup and customisation options
- Overview of the interface and key functionalities
- Using ChatGPT for common tasks:
Email drafting, content creation, and meeting preparation - Personal productivity hacks:
Task automation, brainstorming, and learning assistance - Practical tips for everyday use:
Setting boundaries, maximising efficiency, and quality control
- Crafting effective prompts
- Using specific vs. open-ended prompts
- Controlling the tone and style of responses
- Recognising limitations and biases in AI responses
- Strategies for verifying AI-generated content
- Fine-tuning for specific use cases
- Using system and user messages effectively
- Introduction to creating automated workflows with ChatGPT for non-technical users
- Simplified scripting of repetitive tasks using ChatGPT
- Identifying KPIs for ChatGPT implementation
- Tracking performance and user feedback
- Ethics of AI usage in business
- Future developments and the evolving landscape of AI
- Group discussion: Analyse a case study of ChatGPT implementation
- Evaluate the impact and suggest improvements
PROGRAM METHODOLOGY
- Interactive Lectures: Conceptual understanding of ChatGPT features.
- Hands-On Labs: Real-time practice with ChatGPT.
- Group Activities: Peer collaboration and feedback.
- Scenario-Based Learning: Real-world use cases and challenges.
- Reflection Checkpoints: Reinforce learning through guided sharing.
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