OVERVIEW
In a world where Artificial Intelligence is not just a futuristic concept but a pressing reality, the workforce stands at the crossroads of opportunity and transformation. This training program is tailored to equip Malaysian professionals with essential AI competencies, addressing the increasing demand for AI literacy in the workplace.
Over 75% of Malaysian employers now prioritize candidates with AI proficiency, and 79% of professionals expect their roles to change due to AI integration. This one-day session offers hands-on experience in utilizing AI for tasks such as report writing, research, presentation creation, project management, and marketing—preparing participants to thrive in an AI-enhanced work environment.
By the end of this course the delegates will be able to:
- Gain a comprehensive understanding of AI tools and their applications in professional settings.
- Develop proficiency in using AI for research, reporting, project management, and marketing.
- Critically evaluate and effectively implement AI solutions in workplace tasks.
Typically spans 1-2 days (9am to 5pm).
Nonetheless, we can customize both the program’s duration and schedule to cater to unique client requirements (e.g., compact 1-day workshops or extended sessions beyond 2 days).
- Executives
- Managers
- Supervisors
- Team Leaders
- Professionals interested in AI literacy and smart workplace adaptation
PROPOSED OUTLINE/AGENDA
- Icebreaker & Trainer Introduction
- Program Objectives
- Core AI Concepts: Machine Learning, Deep Learning, NLP
- AI vs. Machine Learning vs. Automation
- Common AI Examples (Netflix, fraud detection)
- Generative AI: How It Works
- AI Trends and Human Impact
- Use of AI in Banking and Fintech
- Industry Use Cases
– Faster loan approvals
– Chatbots for customer service - Case Studies: Industry Specific
- Data & AI: Importance of clean, unbiased data
- Ethics & Risks:
– Bank Negara Guidelines
– Transparency & Security
– PDPA / GDPR Considerations
- AI Tools Overview: ChatGPT, Gemini, CoPilot, Claude, DeepSeek
- Brainstorming & Problem-Solving with AI
- Prompt Engineering Techniques
- Real-World Scenario Exercises
- Group Project Activity
- Apply learned skills to solve challenges using AI tools
- Final Presentation & Sharing
- Summary & Takeaways
- Post-Assessment
PROGRAM METHODOLOGY
- Interactive Lectures: Engaging presentation of AI concepts
- Hands-on Activities: Real-time use of AI tools
- Group Discussions & Projects: Collaborative problem-solving
- Case Studies: Real-world application of AI
- Role Plays & Scenarios: Simulating AI-driven environments
- Quizzes: Reinforcement of key concepts
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