OVERVIEW
This 2-day course aims to help participants understand and manage their inner critic while enhancing their emotional intelligence. By the end of this course, attendees will have developed the skills necessary to regulate emotions, communicate effectively, empathize with others, and foster positive relationships in their personal and professional lives.
By the end of this course the participants will be able to:
- Recognize and understand the inner critic, its origins, and its impact on thoughts, emotions, and behaviors, while applying strategies to manage and reduce its influence.
- Develop a supportive inner voice by fostering self-compassion and replacing the inner critic with a compassionate inner coach.
- Enhance self-awareness, self-regulation, empathy, and social awareness as key components of emotional intelligence to improve personal and professional relationships.
- Strengthen communication and conflict resolution skills to effectively manage relationships with others.
- Build emotional resilience by learning strategies to cope with adversity and maintain emotional well-being in various life situations.
- Typically spans 2 days (9am to 5pm).
- Nonetheless, we can customize both the program’s duration and schedule to cater to unique client requirements (e.g., compact 1-day workshops or extended sessions beyond 3 days).
- Managers and team leaders
- Sales and customer service professionals
- Project managers
- Human resources professionals
- Professionals seeking career growth
PROGRAM OUTLINE
- Introduction and Course Overview
- Icebreaker activity
- Participant introductions
- Overview of course objectives and content
- Definition of the inner critic
- Common inner critic thoughts and beliefs
- Activity: Identifying your own inner critic
- Root causes of the inner critic
- The effects of the inner critic on emotions, thoughts, and behaviours
- Activity: Reflecting on personal experiences with the inner critic
- Mindfulness and self-compassion
- Cognitive restructuring
- Activity: Practicing mindfulness techniques
- Developing self-compassion and empathy for oneself
- Replacing the inner critic with a supportive inner coach
- Activity: Crafting supportive self-statements
- Introduction to Emotional Intelligence
- Definition and components of emotional intelligence
- The importance of emotional intelligence in personal and professional life
- Understanding emotions and their triggers
- Strategies for managing emotions effectively.
- Activity: Emotional self-assessment
- Understanding the emotions and perspectives of others
- Improving active listening and empathy skills
- Activity: Empathy role-play scenarios
- Building effective communication skills
- Conflict resolution and negotiation strategies
- Activity: Communication and conflict resolution role-play scenarios
- Understanding emotional resilience
- Strategies to build and maintain emotional resilience.
- Activity: Creating a personal emotional resilience plan
PROGRAM METHODOLOGY
- Hands-on Activities: Practical exercises to reinforce theoretical concepts.
- Group Discussions: Opportunities for peer-to-peer learning and exchange of ideas.
- Role Plays: Simulations of realistic situations to build practical skills.
- Feedback Sessions: Reviews and reflections to encourage improvement.
- Problem-solving Exercises: Develop critical thinking and decision-making skills.
- Experiential Learning: Learning by doing, promoting active involvement.
- Interactive Lectures: Engaging presentations by experts in the field.
- Case Studies: Real-world scenarios for learners to apply their knowledge.
- Quizzes & Tests: Regular assessments to track learning progress.
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