OVERVIEW
The world is changing and is changing faster than ever before. Our technological progress is affecting every area of our lives and as a result of that, the markets are changing quickly too. Organisations that want to remain competitive in this ever changing market need to be one step ahead of the change or risk losing out to those who do.
Responding to change requires a continuous change programme where the leaders can constantly and dynamically adapt. Alternatively, an organisation may need to go through a major change programme periodically to remain competitive.
Going through change can be quite costly, but it is a necessary part of progressing forward. Leaders in charge of a change management progress must consider a variety of areas such as organisational change, persuasion, how to communicate the need for change, how to gain momentum, how to overcome resistance to change and how to deal with powerful resisting stakeholders to succeed.
This program is designed to help any level of leaders familiarise themselves with these topics so they can be prepared to handle them when designing or executing a change management programme.
By the end of this course the delegates will be able to:
- Understand why some organisations fail in change management
- Understand how people handle change and why their reactions matter
- Plan stages of a change process and increase the likelihood of success by adhering to proven principles of change management
- Understand why people are afraid of change and use behavioural techniques to overcome their resistance to change
- Identify skill gaps and required infrastructural changes through a structured approach
- Evaluate people’s performance and use coaching and mentoring to motivate them towards change
- Use various tools to identify which areas you need to focus on the most and brainstorm ideas on how to move the change process forward
- Typically spans 2 days (9am to 5pm).
- Nonetheless, we can customize both the program’s duration and schedule to cater to unique client requirements (e.g., compact 1-day workshops or extended sessions beyond 3 days).
- Professionals in Rapidly Changing Industries
- Project Teams and Cross-Functional Teams
- Middle Managers and Team Leaders
- Senior Leaders and Executives
- Entrepreneurs and Business Owners
- Consultants and Coaches
PROGRAM OUTLINE
- Why organisations fail?
- What are various types of change?
- What are various phases of growth?
- What are major established theories on change management and how do they compare with each other?
- What is the difference between leading and managing?
- How do people respond to change?
- What goes through people’s mind when they are confronted with change in different stages?
- How ideas spread and what does this mean for change management?
- What are the 8 stages of change and what should you consider in each stage to maximise the likelihood of success?
- What are the principles of effective change?
- What are the common problems when managing changes that if neglected can seriously impact the change process?
- Why people resist change?
- How can you deal with this resistance?
- What are the techniques available to persuade people on change?
- How can you engage stakeholders considering their power and interest?
- What are the critical three components of a change management programme?
- What tools can you use to manage and monitor employee skills and identify skill gaps?
- How to develop employee skill profile
- What are various options in filling these skill gaps and what are each methods advantages and disadvantages?
- How critical is motivation in the context of change management?
- What is Skill/Will Matrix and how can you use it for coaching and managing change?
- What is mentoring, what is coaching and what is the difference between them?
- How can you use the GROW model to provide effective coaching?
- What are the tools used for brainstorming ideas on change and structuring your plans and activities?
- What tools can you use to identify what works for change and what works against it?
- What tools can you use to monitor the scope of change and make sure that your plans are consistent and are applied at the right level?
PROGRAM METHODOLOGY
- Hands-on Activities: Practical exercises to reinforce theoretical concepts.
- Group Discussions: Opportunities for peer-to-peer learning and exchange of ideas.
- Role Plays: Simulations of realistic situations to build practical skills.
- Feedback Sessions: Reviews and reflections to encourage improvement.
- Problem-solving Exercises: Develop critical thinking and decision-making skills.
- Experiential Learning: Learning by doing, promoting active involvement.
- Interactive Lectures: Engaging presentations by experts in the field.
- Case Studies: Real-world scenarios for learners to apply their knowledge.
- Quizzes & Tests: Regular assessments to track learning progress.
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