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LDR1008 – Managing People & Performance (MPP) (3-7 Days)

OVERVIEW

The program consists of two classroom modules of three days residential per module, a total of six days instruction. A teleconference coaching session is undertaken midway between each module to provide access to the course facilitator for coaching purposes and to provide formal feedback on progress. The course finalizes with a Presentation Day to senior management where participants present their Workplace Project for evaluation. Each module is separated by approximately 4-6 weeks. Between each module and post completion of both modules, participants are required to complete their brief workplace assignments as a requisite of the course. Each participant is observed by their reporting manager (who acts as a coach) in their workplace. At times the Coach is required to observe the course participant demonstrating specific competencies. Defined competency attainment is recorded and co-signed by Participant and Coach as part of Workplace assignment completion. The distributed learning* nature of the course allows for the learned theory and skills to be practiced and integrated within the workplace. For real learning* to occur, there needs to be a time period for maturation of knowledge application and skill development. Over the total length of the course the participants are required to propose, plan, initiate, manage and deliver a Workplace Project. This project, along with a Leadership Statement*, is presented to the SGS Senior Management* team at a prescribed date after the course. Each Participant must demonstrate the management competencies as prescribed by the SGS Manager’s Passport model to be awarded the SGS Certificate of Completion – Managing People and Performance.

After attending this programme the participants are expected to learn and apply:

  • Understand effective leadership and management principles.
  • Develop skills for managing people and performance.
  • Successfully plan, manage, and deliver a workplace project.
  • Enhance coaching abilities to support team members.
  • Align competencies with the SGS Manager’s Passport model.
  • Apply learned theory and skills in the workplace.
  • Create a leadership statement reflecting personal philosophy.
  • Improve presentation skills for senior management.
  • Receive feedback and guidance through coaching sessions.
  • Demonstrate competency through workplace assignments.
  • Typically spans 3 – 7 days (9am to 5pm).
  • Nonetheless, we can customize both the program’s duration and schedule to cater to unique client requirements (e.g., compact 1-day workshops or extended sessions beyond 3 days).
  • Managers and Supervisors
  • Team Leaders and Project Managers
  • HR Professionals and Talent Development Specialists
  • Business Owners and Entrepreneurs
  • Aspiring Managers and Individuals in Leadership Development Programs
  • Professionals transitioning into Management Roles

PROGRAM OUTLINE

Managing Change

  • Understanding the change process
  • Strategies for effectively managing change

 

Professional Efficiency

  • Time management techniques
  • Prioritization and goal setting

 

Building Effective Teams

  • Team dynamics and roles
  • Building trust and fostering collaboration

 

Managing a Remote Team

  • Challenges and strategies for managing remote teams
  • Communication and technology tools for remote collaboration

 

Teleconference Coaching Session 1

  • Participants connect with course facilitator for coaching and feedback
  • Discuss progress and address any challenges or questions

Presentation Skills

  • Effective techniques for delivering engaging presentations
  • Developing visual aids and managing audience interaction

 

Influencing Skills

  • Persuasion techniques and strategies
  • Building credibility and overcoming resistance

 

Networking Skills

  • Building professional networks and relationships
  • Effective communication in networking scenarios
  • Coaching Skills
  • Techniques for coaching and developing team members
  • Providing constructive feedback and support

 

Motivating People

  • Understanding motivation theories
  • Strategies for motivating and engaging employees

 

Conflict Management

  • Identifying and resolving conflicts in the workplace
  • Negotiation and conflict resolution techniques

 

Teleconference Coaching Session 2

  • Participants connect with course facilitator for coaching and feedback
  • Discuss progress and address any challenges or questions

 

Workplace Project Presentation to Senior Leaders

  • Participants present their workplace projects to senior management
  • Evaluation and feedback on project outcomes and presentation skills

PROGRAM METHODOLOGY

  • Hands-on Activities: Practical exercises to reinforce theoretical concepts.
  • Group Discussions: Opportunities for peer-to-peer learning and exchange of ideas.
  • Role Plays: Simulations of realistic situations to build practical skills.
  • Feedback Sessions: Reviews and reflections to encourage improvement.
  • Problem-solving Exercises: Develop critical thinking and decision-making skills.
  • Experiential Learning: Learning by doing, promoting active involvement.
  • Interactive Lectures: Engaging presentations by experts in the field.
  • Case Studies: Real-world scenarios for learners to apply their knowledge.
  • Quizzes & Tests: Regular assessments to track learning progress.

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