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MSS1004 – Supervisor Essential Skills Development Programme (SESDP) (2 Days)

OVERVIEW

Your new supervisors have spent most of their working life up until now following orders but now they are tasked to lead a team. How can they be able to make the smooth transition in their new leadership role?

This Supervisory Development course provides participants with strategies for effective supervision, and the skills and knowledge required to lead a team or work group in a business environment. This course includes developing plans, providing leadership and supervising the performance of a work team.

At the of the course, participant should be able to:

  • Gain deeper insight about their own leadership style.
  • Empower their own leadership style.
  • Integrate their day-to-day conversation with Colored Brain
  • Identify emotional driver and how to use it to motivate others.
  • Discover other’s colored brain
  • Communicate according to other’s colored brain
  • Mentor other’s effectively using colored brain
  • Typically spans 2 days (9am to 5pm).
  • Nonetheless, we can customize both the program’s duration and schedule to cater to unique client requirements (e.g., compact 1-day workshops or extended sessions beyond 3 days).
  • Newly promoted supervisors
  • Frontline supervisors
  • Team leaders
  • Junior managers
  • Aspiring supervisors

PROGRAM OUTLINE

  • Overview of the 3 mindsets to effective supervision
  • Objective: Focus on the right things instead of the wrong
  • Overview: Building the world’s first 8-star hotel with strict rules and assigned roles
  • Objective: Reflect on supervisory skills, identify areas for improvement, experience being a supervisor
  • Overview: Understanding individual differences in brain processing
  • Objective: Recognize different brain processors
  • Introduction to Colored Brain
    • Overview: Understanding how individuals genetically process information
    • Objective: Differentiate how the 4 colors process events or experiences
  • Overview: Introducing different emotional drivers for motivation
  • Objective: Describe the 8 emotional drivers
  • Activity 3: Emotional Currency
    • Overview: Understanding emotional capacity and respecting others’ emotional drivers
  • Overview: Ensuring a smooth production line with assigned rules and roles
  • Objective: Refine supervisory skills, identify areas for improvement
  • Overview: Developing leadership skills based on Colored Brain framework
  • Objective: Identify and describe leadership style
  • Overview: Exploring advanced techniques for effective supervision
  • Objective: Enhance supervisory skills through advanced techniques
  • Overview: Understanding and applying conflict resolution strategies in a supervisory role
  • Objective: Develop skills to effectively resolve conflicts in the workplace
  • Overview: Effective performance evaluation and providing constructive feedback
  • Objective: Learn techniques for fair and constructive performance evaluations
  • Overview: Revisiting and reflecting on the previous session’s learning
  • Objective: Reflect on learning from the previous session
  • Overview: Understanding the second mindset to effective supervision
  • Objective: Recognize that everyone has different needs
  • Overview: Improving communication skills, including providing feedback and using appropriate language
  • Objective: Practice methods of providing feedback, communicate effectively with different colored brains
  • Overview: Understanding the potential for misunderstanding in communication
  • Objective: Recognize the factors that can lead to misunderstandings
  • Overview: Understanding the third mindset to effective supervision
  • Objective: Find a balance between being a superior and a staff member
  • Overview: Effective mentoring of staff and continuous learning as a supervisor
  • Objective: Understand the importance of continuous learning, mentor staff using colored brain framework
  • Overview: Identifying personal goals and habits to become the desired future self
  • Objective: Identify limiting beliefs, define habits to become the desired future self

PROGRAM METHODOLOGY

  • Hands-on Activities: Practical exercises to reinforce theoretical concepts.
  • Group Discussions: Opportunities for peer-to-peer learning and exchange of ideas.
  • Role Plays: Simulations of realistic situations to build practical skills.
  • Feedback Sessions: Reviews and reflections to encourage improvement.
  • Problem-solving Exercises: Develop critical thinking and decision-making skills.
  • Experiential Learning: Learning by doing, promoting active involvement.
  • Interactive Lectures: Engaging presentations by experts in the field.
  • Case Studies: Real-world scenarios for learners to apply their knowledge.
  • Quizzes & Tests: Regular assessments to track learning progress.

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