OVERVIEW
Microsoft Copilot is transforming how we work — and this course is your gateway to using it effectively in Microsoft Outlook and Teams. Whether you’re sending emails, managing meetings, or collaborating across channels, Copilot helps streamline your day and reduce manual effort.
This full-day, hands-on course introduces Copilot in a practical, accessible way. You’ll learn how to write smarter, meet better, and collaborate faster — all using the tools you already work with every day.
If you use Outlook and Teams, this course is for you.
By the end of the course, participants will be able to:
- Draft and refine professional emails
- Summarize threads and inboxes to find what matters fast
- Catch up on chats, meetings, and projects in Teams
- Prompt Copilot Chat to retrieve updates and insights
- Automate meeting prep and follow-up
- Create announcements, posts, and shared content with AI assistance
- Save time with repeatable, high-impact prompts
Typically spans 1 Day (9am to 5pm).
Nonetheless, we can customize both the program’s duration and schedule to cater to unique client requirements (e.g., compact 1-day workshops or extended sessions beyond 2 days).
- Executives
- Managers
- Supervisors
- Team Leaders
- Professionals interested in AI literacy and smart workplace adaptation
PROPOSED OUTLINE/AGENDA
- Icebreaker & Trainer Introduction
- Program Objectives
- Overview of Copilot as an AI assistant
- How it enhances productivity within Outlook
- Drafting and replying to emails using Copilot
- Rewriting emails for tone, clarity, and professionalism
- Summarizing long email threads
- Prioritizing emails and managing your inbox intelligently
- Using smart prompts to query across your email history
- Finding information and tracking commitments with AI assistance
- Guided practice on using Copilot in Outlook
- Reflection and group sharing on time-saving applications
- Understanding where Copilot fits within Teams collaboration
- Integrating Copilot across messaging, meetings, and content creation
- Summarizing chat threads, mentions, and tasks
- Preparing for meetings: agendas, documents, and context
- Participating and following up: generating notes, action items, and summaries
- Creating announcements and collaborative documents
- Brainstorming ideas and structuring team communications
- Crafting effective prompts in Copilot Chat
- Using context-aware questions to get better results
- Hands-on exercises using Copilot in Teams
- Sharing use cases and lessons learned
PROGRAM METHODOLOGY
- Interactive Lectures: Conceptual understanding of Copilot features.
- Hands-On Labs: Real-time practice with Outlook and Teams.
- Group Activities: Peer learning and collaborative exercises.
- Scenario-Based Learning: Application of Copilot in realistic work settings.
- Reflection & Sharing: Guided checkpoints to reinforce learning.
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