Upcoming Dates
- 17 April 2025, Thursday (online)
This course provides participants with the essential skills and frameworks to effectively manage employee performance. It focuses on aligning individual performance with organizational goals, creating a culture of accountability, and driving continuous improvement.
By the end of this course, you’ll be able to:
- Understand the principles and benefits of effective performance management.
- Conduct constructive performance evaluations and feedback sessions.
- Use performance metrics and tools to monitor progress.
- Address performance gaps and implement improvement plans.
- Foster employee engagement through coaching and development.
- Align performance management systems with organizational strategy.
🔹 12 years Proven Expertise: Trusted by professionals across industries.
🔹 Expert Trainers: Real-world industry experts bring practical insights to every session.
🔹 HRDC Claimable: Maximize your training budget with fully claimable courses.
🔹 Interactive Learning: Hands-on practice, live demos, and real-life case studies.
🔹 Flexible Options: Choose between classroom or virtual sessions to fit your schedule.
🔹 Results That Matter: Equipping you with practical skills for measurable professional growth.
Course Agenda
Module 1: Importance of Performance Management
- What is Performance Management (PM) and why it matters
- Link between PM and business success
- Common challenges in implementing PM
Module 2: Format and Structure of PM As a Process
- Key stages: Planning, Monitoring, Reviewing, Rewarding
- Aligning PM with business goals
- Tools and documentation best practices
Module 3: Roles of HR and Non-HR (mangers) in PM
- HR’s role: Policy, process, and facilitation
- Managers’ role: Goal setting, feedback, and coaching
- Employees’ role: Self-assessment and development
Module 4: Smart Goals
- Defining and applying SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals
- Aligning individual and business objectives
- Examples of effective SMART goals
Module 5: PM Follows Ups
- Importance of regular check-ins and feedback
- Structuring effective performance discussions
- Addressing and improving performance gaps
Module 6: Performance Ratings
- Purpose and types of rating systems
- Avoiding bias and ensuring fairness
- Communicating ratings and linking them to development
Module 7: Managing Non-Performance
- Identifying causes and challenges
- Coaching, mentoring, and performance improvement plans (PIPs)
- Handling difficult conversations and next steps
Target Audience
This course is ideal for:
- HR Professionals seeking to enhance their performance management frameworks.
- Managers and Supervisors responsible for team performance and development.
- Business Leaders aiming to improve organizational productivity.
- Anyone Involved in Employee Appraisals or performance review processes
Value
- Enhanced Accountability: Build a culture of responsibility and ownership.
- Productivity Boost: Drive team and individual performance to meet business goals.
- Engagement: Develop a motivated and goal-oriented workforce.
- Professional Growth: Strengthen your leadership and management capabilities.
Course Pre-requisites
To ensure participants maximize their learning experience, the following prerequisites are recommended:
- Professional Background
a. Suitable for HR professionals, team leaders, managers, and individuals responsible for employee performance and development. - Basic Knowledge of Organizational Dynamics
a. Familiarity with organizational goals, roles, and performance expectations. - Experience in Supervisory or Management Roles (Optional)
a. Prior experience conducting evaluations or managing team performance is beneficial but not mandatory.
Special Offers
🎁 Early Bird Offer: RM750.00
(Normal Price: RM 1,000.00)